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If case you are not completely satisfied with your purchase, we are here to help
Returns, refunds and cancellation of products are processed by respective seller of the product as per the policy. This is a general policy and the policy in the product information page will hold more importance over this policy. Please read the returns policy on the product page carefully before purchasing the product.
The Policy enlists the terms and conditions under which:
- You are allowed to return purchased goods, due to valid reasons
- Product amount may be refunded for products purchased by you, subject to valid conditions
- You may cancel orders for products purchased within a set time period
Please note that we at VeganAffair understand the importance of returns , refunds and cancellation for our website users, the company needs to put certain restrictions for it to fulfill its business, legal and contractual obligations. Return Refunds and Cancellation may differ from brand to brand or seller to seller, wherein each product will have its own set of guidelines to determine the terms and conditions for its return, refunds or cancellations. In each such case, the Guidelines shall prevail over this Policy and it is important for you to acquaint yourself with the applicable Guidelines while making a purchase on the Website.
- You will have 7 calendar day to file a request for product return starting from the day you receive it.
- In order to be eligible for return, a product should be unused and in the same conditions as when you received it.
- Your product must be in the original packaging.
- Your product needs to have the receipt or proof of purchase.
Once the returned product has reached our facilities, it will thoroughly inspected and you will be duly notified that the product has reached it. The status of your refund will immediately notified to you after the product inspection.
In case your return is approved post the inspection, a refund of the amount of the product will be initiated to your mode of payment. The amount will be credited in a certain number of days based on your card issuer's or mode of payment provider's policies.